At BoxNBond Ventures, we take pride in delivering high-quality gifting solutions for our corporate clients. Every order is carefully curated and quality-checked before dispatch.

Returns & Replacements

• Returns are accepted only for products that are damaged, defective, or incorrect upon delivery.

• Any issues must be reported within 48 hours of receiving the order, along with unboxing photos/videos for verification.

• Once approved, we will offer a replacement, store credit, or a refund as per your preference.

Non-Returnable Items

• Customized, branded, or personalized products are non-returnable and non-refundable, except in cases of damage or manufacturing defects.

• Perishable items (food, beverages) cannot be returned once delivered.

Refunds

• Approved refunds will be processed within 7–10 business days to the original payment method.

• Shipping charges are non-refundable unless the return is due to an error from our side.

Order Cancellations

• Orders can be canceled within 24 hours of confirmation, provided production has not yet started.

• Once customization or packing begins, cancellations are not allowed.

Our goal is to ensure a seamless gifting experience. For assistance, contact our support team at info@boxnbond.com.